FAQS
Frequently Asked Questions: Your Queries Answered
Have Questions? We Have Answers!
Navigating your luxury transportation options should be as smooth as the ride itself. Our FAQ section is designed to provide you with quick, clear answers to your most common questions. From details about our fleet and services to booking procedures and special accommodations, we’ve compiled essential information to help make your travel planning effortless. Dive into our FAQs to learn more about how we tailor every journey to your needs, ensuring a seamless and luxurious experience from start to finish.
Our fleet is designed to cater to a variety of luxury transportation needs, featuring the Tesla Model Y for eco-conscious travelers seeking style and sustainability, the Chevrolet Suburban for those in need of spacious luxury with ample room for passengers and luggage, and the Mercedes Sprinter for larger groups or families looking for comfort and elegance on their journey. Each vehicle is meticulously maintained to ensure safety, comfort, and a first-class experience.
Booking with Stanley Luxury Transportation is straightforward and convenient. You can reserve your luxury ride through our website, where you'll find an easy-to-use booking form. Alternatively, you can contact our customer service team via phone or email. We recommend booking in advance to ensure availability, especially during peak seasons or for special events.
Yes, we specialize in providing seamless airport transfers to and from Orlando Airport and other regional airports. Our service includes a meet-and-greet option, where one of our professional chauffeurs will welcome you at the airport, assist with your luggage, and guide you to your waiting luxury vehicle. We strive to make your airport transfers as smooth and stress-free as possible.
Absolutely. The safety and comfort of your little ones are of utmost importance to us. We offer child seats for all ages upon request. Please mention your need for child seats at the time of booking, including the age and weight of your child, so we can provide the appropriate seating.
Yes, we provide complimentary bottled drinking water in all our vehicles. It's part of our commitment to ensuring your journey is as comfortable and enjoyable as possible. If you have any additional preferences or requests, please let us know at the time of booking, and we'll do our best to accommodate.
We understand that plans can change. For most bookings, we offer a full refund for cancellations made at least 24 hours before the scheduled pickup time. Cancellations made within 24 hours of the pickup time may be subject to a cancellation fee. For specific events or peak seasons, please refer to the terms and conditions provided during the booking process, as cancellation policies may vary.
Yes, we offer dedicated transportation services to both Disney World and Universal Studios. Enjoy a magical start to your theme park adventure with our luxurious and hassle-free transfers, ensuring you and your family arrive refreshed and ready to explore the parks.
Our chauffeurs are the backbone of our service. They are professionally trained and have extensive experience in luxury transportation. Each chauffeur undergoes thorough background checks and continuous training to ensure the highest standards of safety, discretion, and customer service. With Stanley Luxury Transportation, you're in safe and capable hands.